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Debit Card

CapEd debit card.

CapEd members who open a checking account can also receive a CapEd Visa® Debit Card.

CardCommand™

CardCommand™ allows you to turn your CapEd Visa® Debit Card on and off with a simple swipe. You're in charge of your card even if you don't have it with you. Before you get started with Card Command, you'll be prompted to download the CardCommand app. After it has downloaded, follow the steps prompted. After you've completed the initial set up, you will be able to access the card controls solely within the CapEd eBanking app.

CardCommand™ Features

Phone showing the location of the CardCommand option in the CapEd mobile app under the Accounts tab.

Using CardCommand™

You can find Card Command under the Accounts tab once you're logged into the eBanking mobile app.

CardCommand card details overview screen.

Card On/Off Switch

When your card is turned off, all transactions will be declined. To use your card again, simply turn your card back on.

CardCommand card history overview screen.

View Card History

View your recent CapEd Visa® Debit transaction history and account balance.

CardCommand control preferences menu screen.

Restrict Transactions

Restrict transactions by merchant type and locations/regions set using your phone's GPS.

CardCommand Spend Control menu screen.

Card Limits

Set transaction spending limits as well as limits for joint account debit cards – a great way to help you monitor your kid's debit card use.

CardCommand alert preference menu screen.

Alerts

Receive alerts when established guidelines are breached.

Contactless Payments

CapEd's debit cards feature contactless chip technology so you can pay with your debit card securely and hygienically wherever contactless payment is accepted. Learn more about the benefits of contactless cards on our blog. Link your debit card to your mobile device with Apple Pay or Google Wallet for easier access to your funds.

Need a new Debit Card?

Stop by one of our branch locations during lobby hours and walk out with a new debit card!

Alternatively, debit cards may also be mailed to the address listed on your account. Simply call us at (208) 884-0150 or send us a secure message inside of eBanking.

Travel with your Debit Card

If you are planning on traveling out of the area soon, please log in to eBanking and send us a secure message or call us at (208) 884-0150 or (800) 223-7283 to inform us about your trip. This will help ensure that your debit card does not get flagged for fraud and so you will have access to your funds for your entire trip.

Tips for Traveling

Follow these tips to safely travel with your CapEd Visa® Debit Card.

  • Store a copy of the front and back of your card in a secure location in case your card is lost or stolen.
  • It is wise to carry more than one form of payment for emergencies. We suggest traveling with a TravelMoney Card or other credit card.
  • Some international ATMs may only read the balance in your checking. If you know you will need money from savings, we recommend you transfer from savings to checking before you leave. If the ATM has the option to withdraw from savings or checking, funds can be withdrawn from the account you choose.
  • Keep your receipts from all transactions to verify they have posted for the correct amount.
  • After you come back from your trip, keep an eye on your account for up to six months.
  • Call (800) 223-7283 (after hours: (833) 933-1681) right away if your debit card is lost or stolen.

Dispute a Debit Card Transaction

If you need to dispute a charge made on your CapEd Debit Card that you suspect is fraudulent, please call (866) 279-1399 or fill out a Debit Card Dispute form Opens in new tab..

Safety & Security

CapEd Credit union takes the safety and security of our members very seriously. Learn more information on our commitment to member safety and security.


Questions?